Specialized Solutions for Equipment Manufacturers
Your focus is on building exceptional equipment. But when it comes to offering financing or launching a leasing division, the complexities of managing leases, portfolios, and customer relationships can quickly pull you away from what you do best.
That’s where JDR Solutions comes in. Since 2001, we’ve helped equipment manufacturers create, grow, and manage successful leasing operations.
Whether you’re just starting a leasing division or expanding an existing one, JDR Solutions gives you the operational support to scale with confidence.
How We Help Manufacturers
Once your equipment leaves the production floor, managing the financing shouldn’t slow you down. Your infrastructure is designed to manufacture quality products — not handle the ongoing complexities of lease servicing and portfolio management.
That’s where JDR Solutions comes in. Our digital services and back-office expertise allow you to focus on innovation and production while we manage portfolios from funding through end-of-term, handle servicing and customer support with precision. We provide secure, customized software environments tailored to your needs and designed to scale as your leasing business grows.
With JDR Solutions as your partner, you’ll free up time and resources to do what you do best — creating equipment that drives industries forward.
Our full range of comprehensive services for equipment manufacturers includes:
Onboarding
When you choose to work with JDR Solutions, we don’t dive into your operations by seizing unchecked control of portfolios and blindly redesigning your software. We kick off our strategic services with an extensive consultation and discovery phase.
We understand that every equipment manufacturer is different, and each of your specific contracts has its own needs. Our team will take as much time as is necessary to formulate a complete understanding of the pain points affecting your business and how we can address them.
Our first step will be an introductory meeting between our team of experts and your management staff to ground the rest of our process in transparency and collaboration.
For the various solutions we deliver, we have skilled experts. You will remain in direct communication with each member of our team who implements your solution.
In our second step – system integration – we will integrate all of your existing systems and software for a seamless transition that maximizes the benefits of our upcoming digital services.
At JDR Solutions, we’re not an outside contracting firm – we’re an extension of your team.
Hosting
As a successful equipment manufacturer, your business may operate across one or more facilities, possibly in a remote location. As a result, you may experience connectivity and other internet access issues that affect the reliability and safety of your data and digital platforms.
Additionally, most manufacturers utilize legacy systems that once perfectly encapsulated all of your digital production needs but are now outdated and cannot support modern financing/leasing processes.
At JDR Solutions, we provide unparalleled hosting solutions to address these challenges. Our services include constant monitoring and maintenance of your data and digital systems to ensure peak performance and security. We specialize in disaster recovery across a variety of dedicated hosting environments, including but not limited to InfoLease, Rapport and Aspire. If your team prefers specific financing/leasing software, our team can adapt our expert hosting process to accommodate your preferences.
Choose JDR for efficient hosting designed for your unique equipment financing/leasing requirements.
support
Skip the long waits and ambivalence of standard customer support lines.
Become a priority with JDR Solutions’ technical support services.
Technical complications are detrimental to your business operations. When you call a software vendor for help, you’re just another number in an increasingly long list of service tickets. At JDR Solutions, our team can provide prompt, direct service to get your software back on track.
When you call our support team, your concerns will be swiftly addressed by a member of our team who will directly perform any necessary service or repairs. This ensures you always receive the most high-quality service without delays.
Portfolio Management
Constant management from start to finish.
To carry your financing/leasing contracts through to the end of their transactions, JDR Solutions will implement detail-oriented portfolio management solutions to save your team valuable time and resources.
While we oversee all non-financial contract changes, you can put your energy into moving your equipment out the door and into new finance/lease agreements. A staple of our portfolio management services is our commitment to your customers’ experience and satisfaction.
Client Relations
Quality customer service is the key to your success.
Failure to curate a loyal customer base results in a decrease in finance/lease agreements, a lack of word-of-mouth marketing, and a general downturn in your business’s growth and profitability. While you may have established a baseline for customer service, JDR Solutions can take client relations to the next level.
We’ll provide your customers with administrative support on billing issues, invoice challenges, and even payment concerns such as collections. Our team boasts decades of experience helping equipment manufacturers expand their customer service capabilities with innovative tactics that improve your customers’ experience.
Web Development
Do you need a website that attracts new visitors and successfully engages them with your services? Do your customers require a branded web portal that can support their online account management preferences?
JDR Solutions can provide customized digital platforms that meet your and your customers’ needs. We’re proud to bring you digital solutions that address the gaps in common equipment manufacturers’ existing legacy systems.
We understand the struggle to find digital platforms that support the highly-unique equipment financing/leasing functions you need to run your business. That’s why we focus on custom designs that are built specifically to support your portfolios. All of our personalized builds are created to seamlessly integrate with your existing software for a smooth transition.
Give your business the support it deserves. Trust JDR Solutions for expert web development services.
Industry Leading Leasing Services Since 2001
Since 2001, JDR Solutions has partnered with equipment manufacturers to deliver reliable, scalable, and efficient support for their financing and leasing operations. Our priority is helping you stay focused on driving demand for your products while we take care of the complex details of portfolio management and back-office servicing.
As an extension of your captive finance or leasing team, we bring stability, compliance, and control to your operations. With more than two decades of leasing industry experience and a team that collectively brings over 400 years of expertise, we provide proven solutions that improve efficiency, reduce risk, and enhance the customer experience.
At JDR Solutions, our reputation is built on the long-term success of our clients. We are trusted by equipment manufacturers nationwide because we prioritize your goals, tailor our services to your needs, and deliver consistent results you can count on.
