Lease servicing solutions support equipment finance companies by managing lease operations from contract booking through end-of-term and disposition. These services include lease portfolio management, customer service, billing and cash application, collections, and asset-related activities throughout the lease lifecycle.
JDR Solutions provides outsourced lease servicing for banks, captive finance companies, and independent lessors that need accurate contract booking, consistent servicing, and scalable operations without adding internal headcount.
Lease servicing solutions encompass the operational services required to manage an equipment lease throughout its entire lifecycle — from contract booking and portfolio setup through ongoing administration, customer support, collections, and end-of-term disposition. For equipment finance companies, lease servicing ensures that contracts are booked accurately, accounts are serviced consistently, and lease obligations are managed in compliance with internal policies and regulatory requirements.
These services extend beyond basic account maintenance. Effective lease servicing supports day-to-day interactions with lessees; manages billing, payments, and adjustments; monitors portfolio performance; and oversees delinquency and collections activities. At the end of the lease term, servicing continues through option management and disposition support.
Outsourced lease servicing allows banks, captive finance companies, and independent lessors to scale operations, maintain data accuracy, and deliver a consistent customer experience without the cost and complexity of expanding internal teams. By partnering with a dedicated lease servicing provider, organizations can focus on growth and origination while ensuring operational continuity from booking through disposition.
We provide lease servicing solutions to equipment financing/leasing clients across the following industries:
JDR Solutions Portfolio Management and Client Relations teams deliver comprehensive lease servicing support across the full lease lifecycle, providing equipment finance companies with a single, accountable partner from contract booking through end-of-term and disposition. Our lease servicing solutions are designed to support accuracy at inception, consistency throughout servicing, and a positive experience for customers and internal stakeholders.
We manage contract booking and initial portfolio setup to ensure lease terms, billing structures, and system configurations are established accurately from day one. Proper booking at inception reduces downstream servicing issues, supports reliable reporting, and creates a strong foundation for the remainder of the lease lifecycle.
Our lease portfolio management services support the ongoing administration of active leases, including contract maintenance, data integrity, and lifecycle tracking. We help equipment finance organizations maintain accurate portfolios while accommodating changes, amendments, and servicing requirements as accounts evolve.
We provide dedicated customer service support for lessees, dealers, and vendors, handling day-to-day account inquiries and servicing requests. This ensures consistent communication, timely resolution, and a professional experience that reflects your brand
Our team supports billing operations, payment processing, and cash application, including the management of exceptions, adjustments, and corrections. Accurate billing and payment handling are critical to portfolio performance and customer satisfaction, and our processes are designed to reduce errors and delays.
We support collections and delinquency management activities in alignment with your policies and compliance requirements. From early-stage outreach through escalated collection efforts, our approach balances risk management with customer experience.
Lease servicing continues through end-of-term, including option management and disposition support. We help ensure lease conclusions are handled accurately and efficiently, minimizing risk and supporting clean portfolio transitions.
Let our experienced team help you save time, reduce errors, and focus on what matters most—growing your business.
Learn more about the portfolio management and client relations services that are part of our lease services, and explore the full range of solutions offered by JDR.
JDR Solutions brings decades of experience in equipment financing and leasing, allowing us to deliver exceptional, tailored lease servicing solutions for your business. Over the years, we’ve refined our processes and embraced innovative strategies to help our clients operate more efficiently and effectively.
Our focus is on giving you the support you need—so you can streamline operations, enhance productivity, and still maintain full control over your company.
Take the first step toward transforming your operations. Contact JDR Solutions today and discover how our expertise can help your business thrive.
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