Grow your equipment finance business with services provided by JDR Solutions
Direct your company’s success with worldwide trusted experts in support services and solutions.
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Direct your company’s success with worldwide trusted experts in support services and solutions.
What if you could outsource your day-to-day business processes to experts in the industry?
What if that outsourcing allowed you more time to simply do what you do best?
What if those experts cared as much about your success as you?
The answer is Business Process Outsourcing with JDR Solutions.
Our team provides a comprehensive consultation to our partners. During this phase, you will work directly with the subject matter experts at JDR Solutions. Onboarding can be a broad term, but at JDR Solutions it comes down to two very simple, but crucial steps: system integration and introductions with our team members.
When we launch our strategic services, we aren’t just going to start taking over portfolios and throwing web portal designs to the wind. We understand that your business and its internal systems are unique. That is why our onboarding services are focused on evaluating your business’s individual needs to develop a personalized and detailed plan for the next phases of our operational solutions.
You will have constant control and guidance from dedicated specialists who prioritize your company’s pain points. Our seamless implementation also ensures every procedure is reviewed and approved by your team.
Equipment financing/leasing requires extremely unique software that other hosting entities cannot provide. With our team’s extensive knowledge of the industry, we’re able to offer hosting for software such as ASPIRE, InfoLease and Rapport and can adapt our high-quality hosting processes to fit any software you prefer to use for your business.
Your company handles copious amounts of data and digital information. JDR Solutions’ ongoing hosting solutions will actively monitor your data to keep your systems running at the highest possible level of performance. Your data remains secure at all times with regular backups and disaster recovery.
Security and compliance are necessary for all financial services entities. Our routine checks verify that your infrastructure is SOC 1, SOC 2, and FDIC compliant.
At JDR Solutions, your technical support needs are always a priority.
Dealing directly with software vendors can take up more time and energy than you have to spare. With endless service tickets, your immediate concern becomes lost in an overflowing stack of issues.
When you call our support team, you receive an immediate response from a high-level technician trained and experienced in all aspects of your software. You aren’t a number, you’re a valued partner. We will address your technical concerns and you’ll always have access to the team member working directly to fix the issue.
From the point of funding to the end of the transaction, JDR Solutions will handle every aspect of your portfolio maintenance.
Our team is eager to perform all of your portfolio upkeep. While we oversee all non-financial contract changes, you can put your energy into securing your next deal with peace of mind.
Just like our other services, we’re able to work with any type of software your company prefers for portfolio management. We also boast experience overseeing a multitude of portfolio sizes and types. A staple of our portfolio management services is our commitment to your customers’ experience and satisfaction.
Exceptional Client Relations from JDR Solutions turns new clients into loyal, long-term customers.
You know the value of customer service, but most often your company isn’t able to appropriately address all of your customer communication. JDR Solutions’ talented client relations specialists will use their years of experience to expertly handle all of your client needs.
We break our client relations services into two overarching sectors: customer service and collections. We assist your customers with administrative support, billing issues, and other invoicing challenges. And, our collections team will help resolve late payments and other payment issues with compassion and efficiency.
Whether your customers are looking for credit approval, starting new contracts, paying bills, or simply accessing existing information, web portals for financing/leasing create distinct challenges.
JDR Solutions designs customized websites, client-branded web portals, and other digital platforms that can integrate with your existing software and easily onboard your new and current contracts.
Don’t get stuck with pre-built templates that can’t achieve your digital operational needs and long-term goals. Keep your customers engaged and satisfied throughout the entire transaction with innovative solutions from JDR Solutions.
Improve your equipment finance processes by partnering with JDR Solutions. Our Services section will explain how.
Our experts have a combined 400 years in the equipment finance industry, spending those years developing reliable relationships with businesses and their clients. We understand the needs of an efficient company and how to generate change. This way, we can assure that your resources are never wasted.
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Meet for a discovery meeting with our team
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Agree on a custom service plan
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Follow-up through managing relationships
The completion of service is tailored specifically to your needs, and all terms are discussed ahead of time.
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